Privacy Policy
Your privacy matters to us. This policy explains how FeedFluence collects, uses, and protects your personal information.
Information We Collect
Personal Information
When you create an account, we collect your name, email address, phone number, and payment information. For creators, we also collect social media handles and portfolio information.
Usage Data
We automatically collect information about how you use our platform, including IP address, browser type, device information, and interaction data.
Campaign Data
Information related to campaigns, applications, content submissions, and communications between brands and creators.
How We Use Your Information
Platform Operations
To provide, maintain, and improve our services, process transactions, and facilitate connections between brands and creators.
Communication
To send you updates, notifications, marketing materials, and respond to your inquiries. You can opt out of marketing emails at any time.
Security & Fraud Prevention
To protect our platform, detect and prevent fraud, and ensure compliance with our terms of service.
Analytics & Improvement
To understand how users interact with our platform and improve user experience through data analysis.
Information Sharing
Between Users
When you apply to campaigns or accept creators, relevant profile information is shared to facilitate collaboration.
Service Providers
We share data with trusted third-party service providers who help us operate our platform, including payment processors, hosting providers, and analytics services.
Legal Requirements
We may disclose information when required by law, to protect our rights, or in response to legal processes.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Storage & Security
Storage Location
Your data is stored on secure servers located in data centers that comply with industry standards. We use encryption for data in transit and at rest.
Security Measures
We implement industry-standard security measures including SSL/TLS encryption, regular security audits, access controls, and monitoring systems.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.
Your Rights
Access & Portability
You have the right to access your personal data and request a copy in a portable format.
Correction & Deletion
You can update your information at any time through your account settings or request deletion of your account and associated data.
Opt-Out
You can opt out of marketing communications, cookies (except essential ones), and data processing for certain purposes.
Complaint
If you're in the EU/EEA, you have the right to lodge a complaint with your local data protection authority.
Cookies & Tracking
Essential Cookies
Required for platform functionality, authentication, and security. These cannot be disabled.
Analytics Cookies
Help us understand how users interact with our platform to improve user experience. You can opt out of these.
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness. You can manage these in your cookie preferences.
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please contact us.